テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

45 years of experience offering phone answering service

English Answering Service

English service by staff who are familiar with business English. Telephone Secretary Center is a telephone agency and virtual office service in Tokyo and Yokohama.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス
01

monthly fee
¥17,600~

テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス
02

English
business

テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス
03

anywhere
support

Inquiry
0120-300-357
Telephone inquiries
0120-300-357
Telephone inquiries
グローバル社会において、英語による世界中の企業とのコミュニケーションは、もはや常識となりました
外国人顧客への対応、海外企業への問い合わせなど、あらゆるビジネスシーンにおける英語電話応対は重要性を増しています

テレフォン秘書センターは英語応対ができる電話代行会社として、45年の実績と質の高いサービスを提供してまいります

English Answering Service

With 45 years of experience, we provide high-quality, responsive telephone answers.

We provide comprehensive English service with proficient business English.

It is possible to respond to telephone calls in English in all business situations, such as responding to foreign customers.

The "English Answering Service" of the Telephone Secretary Center is recommended for people such as the following:

Features and benefits of "English Answering Service"

Features and benefits of
"English Answering Service"

Problem case ❶
Problem case ❷
Problem case ➌
You want your staff to answer foreign customers in English.
While working from home, you want some phone calls to be made on your behalf.
Make and receive phone calls in English.

We will respond to your call!

Thanks to our many years of experience as a telephone agency, the Telephone Secretary Center is able to respond to calls in high-quality English that is tailored to our customers.

Both Japanese and English Telephone support is available!

Telephone Secretary Center has been used by many members for many years as a telephone agency that can respond in English.

We can make phone calls!

We will respond in English on your behalf in all situations, such as dealing with overseas and foreign customers, and making inquiries to overseas companies. Telephone Secretary Center offers optional services upon request.
Problem case ❶
You want your staff to answer foreign customers in English.

We will respond to your call!

Thanks to our many years of experience as a telephone agency, the Telephone Secretary Center is able to respond to calls in high-quality English that is tailored to our customers.
Problem case ❷
While working from home, you want some phone calls to be made on your behalf.

Both Japanese and English Telephone support is available!

Telephone Secretary Center has been used by many members for many years as a telephone agency that can respond in English.
Problem case ➌
Make and receive phone calls in English.

We can make phone calls!

We will respond in English on your behalf in all situations, such as dealing with overseas and foreign customers, and making inquiries to overseas companies. Telephone Secretary Center offers optional services upon request.

We provide some optional services based on your requests.

テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Your company name, business response, etc.

We will respond with your company name, handle schedule management, or respond to any business requests you might have.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Mobile phone contact service

We will send a message to the member on the mobile phone.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

E-mail contact service

We will send a message to your company by e-mail.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Fax service

We will send messages and requests for materials from customers to the member's fax.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Registration Services

You can use our address as your business address.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

English Translation & Interpretation

We provide translation and interpretation of business documents upon request.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Administrative support service

We handle document creation, dispatch, and administrative work in response to requests from members.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Telemarketing

We handle duties such as outgoing sales promotion calls to customers and after-sale calls after the purchase of products.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Your company name, business response, etc.

We will respond with your company name, handle schedule management, or respond to any business requests you might have.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Mobile phone contact service

We will send a message to the member on the mobile phone.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

E-mail contact service

We will send a message to your company by e-mail.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Fax service

We will send messages and requests for materials from customers to the member's fax.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Registration Services

You can use our address as your business address.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

English Translation & Interpretation

We provide translation and interpretation of business documents upon request.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Administrative support service

We handle document creation, dispatch, and administrative work in response to requests from members.
テレフォン秘書センターは東京・横浜で電話代行・バーチャルオフィスサービス

Telemarketing

We handle duties such as outgoing sales promotion calls to customers and after-sale calls after the purchase of products.

Price system

Basic service
Monday to Friday
Basic fee (monthly)
English speaking service
9:00~18:00
¥17,600~ (tax included)

We offer optional services tailored to the needs of our members.

Optional services
Basic fee (monthly)
Extension agency service
¥2,200~ (tax included) *Call charges not included
Mobile phone contact service
¥1,100~ (tax included) *Up to 30 calls
Email contact service
¥1,100~ (tax included)
FAX service
¥1,100~ (tax included)
Registration service
¥3,300~ (tax included)
Translation/interpretation services
Estimate according to request details
Administrative support service
Estimate according to request details
Telemarketing
Estimate according to request details
オプショナルサービス詳細

Voice Testimonials

Foreign-affiliated companies
Company A

Responding to Overseas Clients in English

I receive calls in English from overseas clients and group companies, so I have  Telephone Secretary Center respond. You can also ask fornormal Japanese service with peace of mind.

Service industry
Company B

Used to respond to overseas services

Since we provide services for foreigners, we receive  inquiries in English from customers and staff; all such incoming calls are answered by Telephone Secretary Center.

Financial Services
Company C

Global service development

Since we are a company that is accessible to the world, it is essential to answer the phone in English. Considering the cost of preparing staff to answer the phone, the English response service of Telephone Secretary Center is very cost-effective.

IT Affiliates
Company D

Answering the phone according to the client's needs

Since our staff and clients are also foreigners, we outsource telephone support to Telephone Secretary Center. If necessary, the phone calls received are forwarded to the office or to the staff member's mobile phone by an extension agency service.

Q & A Frequently Asked Questions

How good is the English speaking service staff?

Business level English proficiency.

Is it possible to have a foreign business partner call or send an e-mail on my behalf?

Calls to domestic phone numbers are available for an additional fee depending on the content. Please note that we basically do not accept complicated content or overseas transmission work. If you need an e-mail sending service, we will reply to your company with an English translation, and your company will send it to your foreign business partner. It is available for an additional fee.

In the English response service, you can have your customer's documents translated into English and Japanese, or you can have your own documents translated into Japanese and English.

Can I have my customer's documents translated into English and Japanese, or can I have my own documents translated into Japanese and English?

Yes, we do. As for the Japanese-to-English translation, it will be proofread by a native speaker, so you can rest assured it will more than meet expectations. After confirming the documents, we will give you a quotation. We try to provide reasonable rates and prompt service.

Inquiry